Bulk Hemp Warehouse (“Company” or “we” or “us” or “our”) respects the privacy of its users (“user” or “you”) that use our website hosted at www.bulkhempwarehouse.com.
You also agree to abide by the American Federal Law concerning your use of the Website and your agreements with us. Any persons accessing our Website from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Website in a manner lawful in their jurisdiction.
If your use of the Website would be unlawful in your jurisdiction, please do not use the Website.
INFORMATION COLLECTION AND USE
For the customers (individuals or business), the resident country of which, lies within the European Union, the collection of personal information is going to be governed and regulated by the General Data Protection Regulation (GDPR) .
GATHERING, USE AND DISCLOSURE OF NON-PERSONALLY-IDENTIFYING INFORMATION
Users of the Website Generally
“Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person. “Personally-Identifying Information,” by contrast, is information such as a name or email address that, without more, can be directly associated with a specific person.
Like most website operators, we gather from users of the Website Non-Personally-Identifying Information of the sort that Web browsers, depending on their settings, may make available.
That information includes the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the websites the user views right before arriving at, while navigating and immediately after leaving the Website.
Although such information is not Personally-Identifying Information, it may be possible for the Website to determine from an IP address a user’s Internet service provider and the geographic location of the visitor’s point of connectivity as well as other statistical usage data.
Company analyzes Non-Personally-Identifying Information gathered from users of the Website to help Company better understand how the Website is being used. By identifying patterns and trends in usage, Company is able to better design the Website to improve users’ experiences, both in terms of content and ease of use.
We may also collect information how the Service is accessed and used (“Usage Data”).
This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website.
COMPANY USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
NOTE: SINCE THE CONSENT OF THE USERS OF OUR WEBSITE IS OUR UTMOST PRIORITY, WE WILL SEEK THE EXPRESS AND EXPLICIT CONSENT OF OUR USERS BEFORE PLACING ANY WEB COOKIES. ALTHOUGH, IT MUST BE UNDERSTOOD THAT THE SOLE PURPOSE OF PLACING WEB COOKIES IS TO MONITOR AND IMPROVE OUR WEBSITE, AND TO PROVIDE A CUSTOMIZABLE USER EXPERIENCE (BASED ON THE USERS’ PREFERENCES).
A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. Company may use Web Beacons on the Website and in emails to count users who have visited particular pages, viewed emails and to deliver co-branded services.
Web Beacons are not used to access users’ Personally-Identifying Information. They are a technique the Company may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information, including a Web Cookie number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides.
You may not decline Web Beacons. However, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.
We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) to optimize your browsing experience based on your past activity on the Website.
The information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.
If you do not want any information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/)
To provide website visitors the ability to prevent their data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on which can be installed by visiting the aforementioned link.
COLLECTION, USE AND DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION
While using our Service, we may ask you to provide us with certain Personally-Identifying Information that can be used to identify you (“Personal Data“). Personally-Identifying Information may include, but is not limited to the following:
- Email address
- First name and last name
- Phone Number
- Billing Address (Address, State, Province, ZIP/Postal code, City)
The purpose of collecting such Personally-Identifying Information is to complete any financial transaction that any user has on our website, and to maintain a record, as to which user has bought which product, which in turn helps us in issuing refunds (partial or complete), product returns and exchanges.
The abovementioned information is not collected from users that only visit the website; rather it is collected from users that make a purchase on our website.
Such Personally-Identifying Information (especially the name, email address, and physical address) will be stored in our databases for the purpose of identifying the user and tracking the purchase made by the same, in order to facilitate the process of issuing refunds (partial or complete), product exchange and returns.
However, we respect the “right to privacy” of our users and if they wish to get their Personally-Identifying Information permanently deleted from our perpetual databases, they can contact us, and we shall delete their Personally-Identifying Information as early as practically possible.
NOTE: It must be noted that once the Personally-Identifying Information of any user that has made a purchase on our website, is deleted from our perpetual database, there is no way for us know about any purchases made by them. Therefore, making it impossible for us to issue a refund (partial or complete) and exchange or return a product.
The company may disclose the Personally-Identifying Information of the users (user that have made a purchase on our website) in the good faith that such an action is necessary to;
- To comply with a legal obligation
- To protect and defend the rights or property of Bulk Hemp Warehouse
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of our products or the public
- To protect against legal liability
Changing or Deletion of Personally-Identifying Information
You may at any time review or change or delete your Personally-Identifying Information by contacting us, as outlined under the “CONTACT US” heading.
Upon your request, we will delete your Personally-Identifying Information from our active databases. Such information will be deleted as soon as practically possible.
Moreover, we allow our users to amend or change or rectify any of their Personally-Identifying Information, and such a feature will be available to all users, for which they will have to contact us, as outlined earlier.
Additionally, we keep a history of changed information to investigate suspected fraud with your account, but the users will have the option of having any such history to be permanently deleted from our active databases at the time of erasure of Personally-Identifying Information.
Access to Personal Data
The users of this Website have well-defined rights when it comes to having access to their Personally-Identifying Information. By submitting a User Access Request, our Website shall provide the following information free of charge to the user;
- What personal information pertaining to the user is being processed;
- Why this information is being processed;
- Who has access to this personal information about the user;
- How this personal information is being used in automated decisions; and (or)
- What processes are using this information?
A User Access Request will be completed within a time period of 30 days and will include a copy of their personal information. In event the user has any further questions regarding the use and the privacy of their Personally-Identifying Information; they can contact us as indicated below under the heading of ‘CONTACT US’.
We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse.
However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Nevertheless, we are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion.
We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, at our discretion.
We may employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide the Service on our behalf, to perform services or to assist us in analyzing how our Service is used.
Currently, the following third party companies are used to facilitate the functionality of our website;
- Google Analytics (to help us analyze the user-activity and their demographics on our website)
- BigCommerce (to help us host our online store)
All the aforementioned third party companies do not have any access whatsoever, to the Personally-Identifying Information of our users. All the user data that includes the Personally-Identifying Information is stored on our secure servers.
Moreover, our users can opt-in for receiving our email marketing material which informs them about our new products and services. The users can opt-in for the email marketing material by providing their email address, and our website uses a third party company known as Klayvio for providing the email marketing services.
Therefore, Klayvio has the access to users’ email address but this information is completely separate from the other user data collected by the website. Moreover, Klayvio has been obligated to use this user data (i.e. email address) only for the purpose of sending marketing materials. However, the users can opt-out any time by either emailing us or by following the unsubscribe link in the email.
Moreover, we also we use third-party service providers like HubSpot & Agile CRM to help us fulfill our CRM (Customer Relationship Management), and Sales & Marketing needs. Although, the aforesaid service providers do have access to our customers’ email addresses, but they are obligated to use them only for the aforesaid purpose and not anything else.
NOTE: It must be noted that we at Bulk Hemp Warehouse consider the integrity of our users’ Personally Identifying Information our utmost responsibility, and we assure our users that their personal data is protected. Moreover, their personal information will not be sold or traded to any third-party, for any purpose whatsoever. However, we may share as minimum of their information as possible, with the aforementioned service providers for the purposes explicitly stated above.
On our website to process payments, we use the following third party companies;
- Amazon Pay
- Wire Transfers
The information that is provided to these processors for processing payments is only used to make the payment successful.
Moreover, these payment processors are obligated not to use any of the personal information of our users, for any purposes other than processing payments.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States of America and choose to provide information to us, please note that we may transfer the information, including Personal Information, to United States of America and process it there.
LINKS TO OTHER SITES
We also use free.bulkhempwarehouse.com for gated content such as landing pages.
However, we have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Website does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.
If you are a parent or guardian and you are aware that your Children has provided us with their Personally-Identifying Information, please contact us.
If we become aware that we have collected Personally-Identifying Information from children without verification of parental consent, we take steps to remove that information from our servers, as soon as practically possible.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
NOTE: Bulk Hemp Warehouse does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.