Terms & Conditions
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COOKIE USAGE (EU Compliant)
TERMS OF SERVICE AGREEMENT
Company makes no representation that the Website is appropriate or available in other locations other than where it is operated by Company.
The information provided on the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Company to any registration requirement within such jurisdiction or country.
Accordingly, those persons who choose to access the Website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY ACKNOWLEDGING SUCH ACCEPTANCE DURING THE REGISTRATION PROCESS (IF APPLICABLE) AND ALSO BY CONTINUING TO USE THE WEBSITE.
IF YOU DO NOT AGREE TO ABIDE BY THIS AGREEMENT, OR TO MODIFICATIONS THAT COMPANY MAY MAKE TO THIS AGREEMENT IN THE FUTURE, DO NOT USE OR ACCESS OR CONTINUE TO USE OR ACCESS THE COMPANY SERVICES OR THE WEBSITE.
Bulk Hemp Warehouse bills you through an online billing account for purchases of products. You agree to pay the Company all charges at the prices then in effect for the products you or other persons using your billing account may purchase, and you authorize Company to charge your chosen payment provider for any such purchases.
You agree to make payment using that selected payment method. Company reserves the right to correct any errors or mistakes in pricing that it makes even if it has already requested or received payment. Sales tax will be added to the sales price of purchases as deemed required by Company. Company may change prices at any time. All payments shall be in U.S. dollars.
Bulk Hemp Warehouse has multiple fulfillment centers, and on average it takes 3-5 business days for any order to be shipped to their respective customers. Every order shall incur a processing time depending upon the size and availability of the products ordered.
Although Company’s typical lead-time for getting orders out is 3-5 business days, it could take longer.
Company remains in good communication with customer, and if an order is delayed customer will be notified by email or phone.
There might be instances where the Company miscalculates the shipping costs, owing to the large number of fulfillment centers. Sometimes we might charge more than the actual shipping cost and at other times we might charge less. In both circumstances we might either refund the extra cost incurred or might request the customers to bear the extra expense, except in situations where the difference is insignificant. In any case, we request our customers to cooperate with us and accept our apologies for any inconvenience that might have occurred.
OVERNIGHT SHIPPING POLICY:
If your order and payment are received by 10:00 AM MTN for food orders otherwise it will ship the next business day and for most fabric orders 11 AM PST Payment must be received for over night other wise it will ship the next business day.
Bulk Hemp Warehouse does its very best to keep the online store updated in relation to the product stock available.
However, there may be instances where a customer places an order for a product that is out of stock, and we have yet to update its availability online.
In events like these, we offer our customers either a full refund or if they choose to wait until it’s available within 2-4 weeks until the stock is sufficient to fulfill their order.
Depending on when and if the product will be available, Bulk Hemp Warehouse has the discretion to refund the order immediately (in full) if there is not a good idea on when the product ordered will be back and ready to ship.
In instances, where the customer chooses to wait, we diligently keep them informed regarding the new processing and shipping times.
Moreover, we offer our deepest apology to our customers in these instances of inconvenience.
NOTE:** Orders in your Account with a status of “awaiting payment” will be cancelled if they are not paid within one week of being placed. This is done in order to keep inventory accurate.
RETURNS & EXCHANGE
All the products at Bulk Hemp Warehouse are paid for prior to the release of shipment. Returns are only accepted in event of the shipment not including the product ordered or the product being damaged. The customer has a timeframe of thirty (30) days to return items eligible for return.
The eligibility of every order shall be determined by our support staff; therefore, every customer is required to contact our support staff before returning any items. Since Bulk Hemp Warehouse has multiple fulfillment centers and locations that we ship from, the address for return shipping shall be provided to the customer at the time of determining the eligibility of return orders.
Once the items have reached Company’s respective return address, we shall refund the price of the returned items to the account of our customers making the returned.
We at Bulk Hemp Warehouse respect the decisions of our customers, and therefore, we allow our customers to exchange their products if they change their mind. The customers shall have a timeframe of thirty (30) days to ship their products to our respective return address (which shall be provided by our support staff).
The customers should also inform our support staff of the product (or items) they need in exchange of the returned product. For exchange orders, the customers shall bear the expense of shipping to the return address, and for the NEW product that is to be shipped out.
NOTE: The exchange orders shall not be accepted in event of the products (or items) being damaged or altered in any shape or form. Otherwise there will be a partial refund, at the discretion of Company. This includes any washing or cutting of the fabrics.
We at Bulk Hemp Warehouse do not offer warranties of any kind for any of our products. Therefore, we request our customers to bear this in mind before placing any orders on our online store.
However, we always entertain our customers’ exchange and refund (in event of product being damaged) requests. For that, please go through our “RETURNS & EXCHANGE” section.
PROHIBITED ACTIVITIES WARRANTIES
You may not access or use www.bulkhempwarehouse.com for any other purpose other than that for which Company makes it available.
The Website may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by Company. Prohibited activity includes, but is not limited to:
a) attempting to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion of the Website
b) criminal or tortuous activity
c) deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way making up a part of the Website
d) engaging in any automated use of the system, such as using any data mining, robots or similar data gathering and extraction tools
e) except as may be the result of standard search engine or Internet browser usage, using or launching, developing or distributing any automated system, including, without limitation, any spider, robot (or “bot”), cheat utility, scraper or offline reader that accesses the Website, or using or launching any unauthorized script or other software
f) harassing, annoying, intimidating or threatening any Company employees or agents engaged in providing any portion of the Company Services to you
g) interfering with, disrupting, or creating an undue burden on the Website or the networks or services connected to the Website
h) making any unauthorized use of the Company Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses
i) systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from Company
j) tricking, defrauding or misleading Company and other users, especially in any attempt to learn sensitive information
k) using the Company Services as part of any effort to compete with Company or to provide services as a service bureau
l) using the Website in a manner inconsistent with any and all applicable laws and regulations
m) portrayal of abusive behavior on the Website, in the comment sections on articles, blogs or other content we share on our website or on in any communication they we may have established with a customer or user
NOTE: In event of us finding any customer or user, involved in any of the aforementioned Prohibited Activities, we reserve the right of blocking the user or customer, using their IP Address. Such a blocking can be reversed, if the user or customer contacts us, and requests to resume their viewing of the Website, but such a measure is completely in the discretion of the Company.
NOTE: It is the sole right of the Company to allow or disallow any user from accessing the website. We might discontinue offering our services to any user, without being obliged to offer any justification or explanation of any kind, whatsoever. It is therefore the sole discretion of the Company, as to which users they are offering their Services to.
INTELLECTUAL PROPERTY RIGHTS
The content on the Website (“Company Content”) and the trademarks, service marks and logos contained therein (“Marks”) are owned by or licensed to Company, and are subject to copyright and other intellectual property rights under American and foreign laws and international conventions. Company Content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics.
All Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of Company in United States and/or other countries.
Company’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
THIRD PARTY WEBSITES AND CONTENT
The Website contains links to other websites (“Third Party Websites”) as well as articles, blogs, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Content”).
Such Third Party Websites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Website or any Third Party Content posted on, available through or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Websites or the Third Party Content. Inclusion of, linking to or permitting the use or installation of any Third Party Website or any Third Party Content does not imply approval or endorsement thereof by us.
f you decide to leave the Website and access the Third Party Websites or to use or install any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Website or relating to any applications you use or install from the Website.
Any purchases you make through Third Party Websites will be through other websites and from other companies and Company takes no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.
Company reserves the right but does not have the obligation to:
a) monitor the Website for violations of this Agreement;
b) take appropriate legal action against anyone who, in Company’s sole discretion, violates this Agreement, including without limitation, reporting such user to law enforcement authorities;
c) in Company’s sole discretion and without limitation, refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any user’s contribution or any portion thereof that may violate this Agreement or any Company policy;
d) in Company’s sole discretion and without limitation, notice or liability to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to Company’s systems;
e) otherwise manage the Website in a manner designed to protect the rights and property of Company and others and to facilitate the proper functioning of the Website.
Company may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on the Website and revisions will be indicated by date.
You agree to be bound to any changes to this Agreement when you use the Company Services after any such modification becomes effective. Company may also, in its discretion, choose to alert all users with whom it maintains email information of such modifications by means of an email to their most recently provided email address or by a notification on the website. It is therefore important that you regularly review this Agreement.
You agree that you will periodically check the Website for updates to this Agreement and you will read the messages we send you to inform you of any changes. Modifications to this Agreement shall be effective after posting.
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information. Company reserves the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice.
Company cannot control the nature of all of the content available on the Website. By operating the Website, Company does not represent or imply that Company endorses any blogs, contributions or other content available on or linked to by the Website, including without limitation content hosted on third party websites or provided by third party applications, or that Company believes contributions, blogs or other content to be accurate, useful or non-harmful.
We do not control and are not responsible for unlawful or otherwise objectionable content you may encounter on the Website or in connection with any contributions. The Company is not responsible for the conduct, whether online or offline, of any user of the Website or Company Services.
YOU AGREE THAT YOUR USE OF THE WEBSITE AND COMPANY SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND THE COMPANY SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (B) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (D) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR COMPANY SERVICES, (E) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE .
LIMITATIONS OF LIABILITY
IN NO EVENT SHALL COMPANY OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA OR OTHER DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR COMPANY SERVICES, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COMPANY’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR THE COMPANY SERVICES/PRODUCTS DURING THE PERIOD OF THREE (03) MONTHS PRIOR TO ANY CAUSE OF ACTION ARISING.
You agree to defend, indemnify and hold Company, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from and against, any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your contributed content, use of the Company Services or Products, and/or arising from a breach of this Agreement.
Notwithstanding the foregoing, Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Company, and you agree to cooperate, at your expense, with Company’s defense of such claims.
Company will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Except as explicitly stated otherwise, any notices given to Company shall be given by email to the address listed in the contact information below.
Any notices given to you shall be given to the email address you provided during the purchasing or subscribing process or such other address as each party may specify.
Notice shall be deemed to be given twenty-four (24) hours after the email is sent, unless the sending party is notified that the email address is invalid.
Our Website will maintain certain data that you transfer to the Website for the purpose of the performance of the Company Services, as well as data relating to your use of the Company Services.
We will store the email addresses of our users to maintain a record of the purchases they have made, in order to entertain our customers’ refund and exchange requests.
In addition, we also use the email addresses of our customers to send marketing materials regarding the new offers that we may introduce on our online store.
However, the customers will be allowed to opt-out of such a communication. In event of an opt-out, we might not be able to verify the purchases made by our customers, in instances where they wish to make an exchange or a refund request.[H5]
Your use of the Company Services includes the ability to enter into agreements and/or to make transactions electronically. YOU ACKNOWLEDGE THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY AND TO PAY FOR SUCH AGREEMENTS AND TRANSACTIONS. YOUR AGREEMENT AND INTENT TO BE BOUND BY ELECTRONIC SUBMISSIONS APPLIES TO ALL RECORDS RELATING TO ALL TRANSACTIONS YOU ENTER INTO RELATING TO THE COMPANY SERVICES/PRODUCTS.
This Agreement constitutes the entire agreement between you and Company regarding the use of the Company Services/Products.
The failure of Company to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the fullest extent permissible by law.
Company shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond Company’s reasonable control. If any provision or part of a provision of this Agreement is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
There is no joint venture, partnership, employment or agency relationship created between you and Company as a result of this Agreement or use of the Website and Company Services.